We built the governance engine for how integration is designed, approved and operated on SAP BTP at scale.
The challenge
Our client — a major multi-brand food and agribusiness manufacturer — set out to modernise its business-critical integration estate onto SAP BTP Integration Suite, moving from legacy SAP Process Orchestration. Those interfaces underpin ordering, manufacturing, dispatch and finance across many brands and sites, so the programme had to keep the business running while building for the future.
A modernisation of this scale needs more than a target platform. It needs a consistent way to decide how every interface is built, supported, retired and costed — and the foresight to keep options open through a long transition where old and new run in parallel. The client engaged us to provide that governance backbone.
What we did
We established a single, repeatable governance framework for SAP integration on BTP — from strategy through to the executable artefacts delivery teams use every day:
- Architecture standards — a canonical Pattern Catalogue (P1–P10) with decision tree, protocol hierarchy and cross-cutting controls, plus integration-specification and development standards.
- Operability by design — monitoring & observability and FinOps cost governance defined as design-time obligations, not afterthoughts.
- Clean migration — a lifecycle-aligned SAP PO decommissioning approach (register, state model, retention timers, evidence packs) and a migration risk & dependency register.
- A modern support model — a how-and-why runbook framework with a two-artefact model (reusable Known-Error Runbooks + per-interface Interface Support Records), executable Markdown/YAML templates as the single source of truth, and a worked runbook as proof.
- Safe, AI-ready operations — a guardrail gate that makes unsafe automated actions structurally impossible, and an optional support-utility architecture that is human-operable first, with a phased, evidence-based path to automation.
What it delivered
- One enterprise answer to which pattern, which protocol, which controls — consistent, forward-compatible interfaces instead of bespoke point-to-point builds.
- Supportability shifted left — correlation, error handling and observability are now built in, so interfaces are supportable by construction.
- A clean, auditable retirement path for legacy SAP PO — no orphans, duplicates or lost audit evidence.
- Cost visibility from day one through embedded FinOps governance.
- A future-proof, safety-first support model — usable manually now, automation- and AI-ready when the client chooses.
- A repeatable review model that outlasts the programme and applies to every future BTP initiative.
The full measure of the engagement
Planning a similar engagement?
We help SAP customers on BTP, AWS, and beyond — across Strategy and adjacent capabilities. If this story rhymes with something you're working through, we'd like to hear about it.